> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ergoly.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack

> Each worker is a member of your workspace. Every channel it is in belongs to one client or to your team, and that decides what it knows there.

A worker is a named member of your Slack workspace: its own app, its own avatar, in the channels you invite it to. Four kinds of place, four pages:

* **[Internal channels](https://docs.ergoly.ai/workers/channels/slack/internal-channels.md)**: Your team's own channels. The worker answers from everything it knows, every client included.
* **[Client channels](https://docs.ergoly.ai/workers/channels/slack/client-channels.md)**: A channel that belongs to one client. The worker answers from that client's world and nothing else.
* **[DMs](https://docs.ergoly.ai/workers/channels/slack/dms.md)**: A direct message. Who you are decides which copy answers.
* **[Group DMs](https://docs.ergoly.ai/workers/channels/slack/group-dms.md)**: A message to the worker and a few people at once.

## When a worker joins a channel

Invite a worker to a channel the way you invite a person. It stays only if a workspace admin invited it, and it asks the inviter, privately, what the channel is for, with a suggestion.

Your agency

Channels

Workers

# acme

Only the person who invited it can answer. Anyone else is told so.

If no client matches, it offers **New client…**, which creates the client and sets the channel up in one go. If only your team is in the channel, it suggests **Internal channel**. **Leave channel** backs out.

## Threads and progress

In a channel, a worker always replies in a thread. While it works, its Slack status shows *is thinking…*. A message that arrives while it is busy gets a 👀 reaction and is handled next; several messages from the same person in a row are handled as one.


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