> ## Documentation Index > Fetch the complete documentation index at: https://docs.ergoly.ai/llms.txt > Use this file to discover all available pages before exploring further. # Memory > Your worker remembers what you tell it. A note about Acme stays with Acme; a rule for the whole agency applies everywhere. Your worker remembers what you tell it. A note about Acme stays with Acme. A note about how you like decks written stays with the worker, for every client. A rule for the whole agency applies everywhere. If two notes disagree, the more specific one wins. ## Where a note lives The **Knowledge** tab shows one file tree with a folder per level, narrowest first. The names use your own: for a worker called Nora serving Acme, the folders read *Nora @ Acme (Private)*, *Acme (Client)*, *Nora (Worker)*, *Your agency (Org)*, and *Platform*.
Folder Applies to Example
Private This worker, in this one context. Its own working notes.
Client Every worker serving this client. Acme reads status notes on their phone: keep them short.
Worker This worker, for every client. How Nora formats a meeting prep.
Org Every worker in your company. We never quote prices in a client channel.
Platform Every worker on Ergoly. How to file a note; how to use a connected tool.
## How the worker files a note When it learns something, the worker asks who it is true for: one client, this worker everywhere, or the whole company. It files there, and if it is unsure it files narrower. A client's copy can write only its own client's folder and its private one; your team's copy can write every client's, the worker's, and the company's. ## Corrections Correct the worker in the thread where the work happened. It fixes the work, writes the rule down in the same turn, and tells you where it put it. A correction about one client goes in that client's folder. A correction about the worker's conduct is proposed as a [behavior](https://docs.ergoly.ai/workers/behaviors.md) and added after your yes. ## Editing it yourself Everything except the Platform folder is yours to edit. In the memory browser: **New file** (a path such as `notes/pricing.md`, and the content), **Upload a file**, **Edit**, **Delete**. Pick the client in the context picker first to see that client's folder. A change reaches a running worker in about twelve seconds. * The `always/` folder in each level holds notes the worker reads in full at the start of every conversation. Keep it short: standing rules, not reference material. * The persona is not edited here; use the Identity card. Responsibilities and behaviors can be edited here or as cards on Overview, but not deleted. * Skills live in each level's `skills/` folder. See [Skills](https://docs.ergoly.ai/workers/knowledge/skills.md). > [!NOTE] > > **Worth knowing.** Memory is files, not a database, so you can read it, diff it, revert it, and write it in any editor. Pushing a file through the API is the same as editing it in control. See [Where knowledge lives](https://docs.ergoly.ai/technical/where-knowledge-lives.md). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.