From Slack
Ask in plain words. Work the worker cannot finish in one go, or work that belongs to someone else, becomes a task. It names the holder, and from then on the task’s log is where the work is tracked.The Tasks page
Three tabs, each with a count: Scheduled, In progress, Closed. Columns: Task, Runs on (the worker), Requester, Holder, Due (marked Late when past), Schedule. A task’s own page shows its state, the people on it, where results go, its Log, and its Run history, with buttons for a person: Start, Resolve, Hand off…, Decline, and Cancel task.States and outcomes
Where results go
A task names where its results go: a Slack channel the worker is in, a person (by DM), or nowhere, in which case the result stays on the log. A task scheduled from a DM sends its result back to that person. A task about a client can only be handed to a worker serving that client, or to a person.Worth knowing. The worker works a task by scoping it, planning and doing it, checking its own result, and resolving. After two attempts that still fall short, it hands the task to a person rather than trying a third time.

