One worker, one role
The question of how many workers to run is a question about roles, not tasks. Divide by role: if two jobs would be done by two different people at your agency, judged by two different standards, make two workers. If one person would do both, make one worker and give it two skills. Staff it, don’t wire it makes the full argument.Persona
From the name, the title and the company, Ergoly writes the worker’s persona: who it is, how it introduces itself, whose name it works under. The persona is rewritten whenever the worker is rebuilt, so it always matches what control says. The parts you own are the responsibilities and behaviors.Worth knowing. Give the title the way you would on a job posting. A worker with a vague title asks more questions than one with a clear one.