Memory

Your worker remembers what you tell it. A note about Acme stays with Acme. A note about how you like decks written stays with the worker, for every client. A rule for the whole agency applies everywhere. If two notes disagree, the more specific one wins.

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Where a note lives

The Knowledge tab shows one file tree with a folder per level, narrowest first. The names use your own: for a worker called Nora serving Acme, the folders read Nora @ Acme (Private), Acme (Client), Nora (Worker), Your agency (Org), and Platform.

Folder	Applies to	Example
Private	This worker, in this one context.	Its own working notes.
Client	Every worker serving this client.	Acme reads status notes on their phone: keep them short.
Worker	This worker, for every client.	How Nora formats a meeting prep.
Org	Every worker in your company.	We never quote prices in a client channel.
Platform	Every worker on Ergoly.	How to file a note; how to use a connected tool.

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How the worker files a note

When it learns something, the worker asks who it is true for: one client, this worker everywhere, or the whole company. It files there, and if it is unsure it files narrower. A client’s copy can write only its own client’s folder and its private one; your team’s copy can write every client’s, the worker’s, and the company’s.

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Corrections

Correct the worker in the thread where the work happened. It fixes the work, writes the rule down in the same turn, and tells you where it put it. A correction about one client goes in that client’s folder. A correction about the worker’s conduct is proposed as a behavior and added after your yes.

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Editing it yourself

Everything except the Platform folder is yours to edit. In the memory browser: New file (a path such as notes/pricing.md, and the content), Upload a file, Edit, Delete. Pick the client in the context picker first to see that client’s folder. A change reaches a running worker in about twelve seconds.

• The always/ folder in each level holds notes the worker reads in full at the start of every conversation. Keep it short: standing rules, not reference material.
• The persona is not edited here; use the Identity card. Responsibilities and behaviors can be edited here or as cards on Overview, but not deleted.
• Skills live in each level’s skills/ folder. See Skills.